ATM Operational Efficiency Agreement between NCR and National Societe General Bank (NSGB) covers outsourcing of the following activities:

• Monitoring and Management of ATMs' Network and Links to EBC (Egyptian Banking Company - National ATM Switch), VISA and MasterCard International
• Cash Replenishment
• First Line and Second Line Maintenance
• Consumables Replenishment and Stock Management

All ATMs are operational, on-line 24 hours x 7 days / week .  The first phase of the project includes 36 ATMs in Cairo, Giza and Alexandria.

eT3 provides the following Professional Services for the Outsourcing Project:

• Project Management
• Developing Procedures and Forms for ATM Operations 
• Running Monitoring and Management Center 24 x 7.
• Developing Software for Monitoring, Event Dispatching, Escalation, Cash Balancing and CIT Management.
• Management Center Staffing
• Dynamic Replenishment Scheduling